Terms & Conditions
Owner: Dance Floor Hire Co (ABN: 58 133 294 489) ; Hirer ; You (Customer)
The hirer shall be responsible for any claims or demands which may be made by any person against the owner whether for damage to property, personal injury or for any cause what so ever and in any way arising out of the use of the equipment by the Hirer or any defect in the equipment or its being onsite.
RETURN OF GOODS
In the event that the products are returned in a dirty state then a cleaning fee may be charged to the client.
CARE AND PROTECTION OF PROPERTY
Clients are reminded that on receiving equipment for hire, that the responsibility for the care and safety of these items is the responsibility of the client. Where a theft occurs while items are under the care and control of the hirer, then the obligation for replacement is the hirer’s.
CESSATION OF HIRE
Where goods are not returned in part or full, the replacement charge will be made to the client. Even where replacement charge is made, the weekly hire will continue to be made until such time as the replacement costs are paid to the company.
In the event a booking is cancelled by the Event Organiser/Requester, the following cancellation fees will apply;
a) Cancellation up to 40 days prior to the delivery date will result in a cancellation fee of 50% of the booking value
b) Cancellation between 20-39 days prior to the delivery date will result in a cancellation fee of 60% of the booking value
c) Cancellation between 8-19 days prior to the delivery date will result in a cancellation fee of 75% of the booking value
d) Cancellation of any booking 7 days or less prior to the delivery date will result in 100% cancellation fee incurred
e) Change of mind after product has been viewed and dates have been secured will result in loss of deposit
f) Change of mind after quote has been accepted will result in loss of deposit
g) Items booked cannot be changed after the deposit has been made
RETURN OF PAPERWORK
Paperwork not returned back within 24 hours along with payment of deposit may result in unavailability of stock and order maybe changed. Paperwork that is incomplete may result in unavailability of stock.
THRID PARTY COMMUNICATION
No responsibly will be taken when a third party ( wedding planners, event planners or any third party involved) is involved with the planning of the event. No responsibly taken for third party interaction.
LAST MINUTE BOOKINGS - Definition of last minute booking is 2 months prior to the event date
Last minute bookings taken are subject to a last minute surcharge. Lack of communication by the client or a delay in replying will results to stock availability changes therefore orders must be paid at the time of quote to secure the correct order. No responsibility taken for the malfunction of equipment i.e.: fireworks, dry ice, confetti gun, decal, flooring due to last minute bookings.
DAMAGE TO EQUIPMENT
The hirer shall be responsible for any loss or damage to the equipment (including cases, boxes and packaging), whatsoever, except damage which is caused by reasonable wear and tear, it is agreed that on completion of the hire the whole of any part of the cost of replacement or repair to the equipment may be charged in addition to the hiring fee. Security remains the hirer’s responsibility until picked up by the owner.
All confirmed bookings require a minimum of 50% deposit to be paid in order for stock to be held and to secure your dates which becomes non-refundable. Full payment is required to be paid a minimum of 7 days prior to delivery Last minute bookings payment is required in full. .
Should your wedding date change due to COVID then we will change to new dates as requested but cancellation will not be accepted.
Any promotions that the company will promote will be for the advertised month only in which the client will require to pay 50% in that month to be eligible. Promotion only applies for 8x8 upwards, smaller size dance floors are not included in the promotions advertised.